To fully access or use the Portal, you are required to register for an account by providing your name, NRIC, vehicle details, email address and mobile number as for driver.

You shall provide us with accurate, complete, and updated registration information. Failure to do so may result in immediate termination of this Agreement.

We reserve the right to refuse registration of, or cancel an account in our direction. You are responsible for maintaining the confidentiality of your password.

Unless specifically stated otherwise, the account is personal to you and cannot be shared or transferred to third parties.

You shall only use the Portal for lawful purpose.

We, Rider and Partner will not accept media visuals prohibited by us. You are responsible for complying with current government regulations or laws and rules imposed by the rider (if any).

You may pay for the Services via our Portal or other methods designated by us.

You are not required to pay any fee nor engage our Riders directly (unless expressly stated). Payments made directly to Riders are not considered payment for our Services and no refund will be made for such payment.

Once you have completed a service using the Portal, your payment will be deducted automatically and is non-refundable.

We may suspend transaction processing where we reasonably believe a transaction may be fraudulent, illegal, involve criminal activity, or where we reasonably believe you are in breach of this Agreement.

You agree to cooperate with required crime screening and compliance with prevailing laws or regulations.

When you use the Portal, we will collect, store and use certain information as described in our Privacy Policy. If you do not agree to such provisions, you have the right not to use the Portal or Mobile Apps.

Confidential Information is important to both of us. We will not disclose or use your Confidential Information and likewise, you will not disclose or use our Confidential Information.

However, nothing binds us from acts of the Rider who may mishandle your Confidential Information.

"Confidential Information" means information disclosed or made available by either party, directly or indirectly, in writing, orally or visually, including reporting systems, performance metrics, and technical/programming information.

Confidential Information does not include information that is publicly known (other than through your action/inaction) or already in your possession without confidentiality restrictions.

We may access, preserve, and disclose account information when required by law, to enforce this Agreement, respond to claims, provide customer service, or protect rights, property, and safety.

If you have complaints in relation to services provided by the Rider, direct them to us for investigation. If we find non-compliance, we may suspend or terminate rider services. We are under no obligation to resolve disputes between you and the Rider.

You release us (including officers, directors, agents, subsidiaries, joint ventures, partners and employees) from claims, demands and damages arising out of or connected with use of the Portal, Mobile Apps and/or Services, including damages to advertisements due to Rider fault. Riders are not our employees and/or agents.

We own all right, title and interest, including all Intellectual Property Rights, in and to the Portal. You do not acquire any rights except as expressly set forth in this Agreement.

You must not modify, adapt, translate, reverse engineer, decompile, disassemble, derive source code, or create substitute/similar services using the Portal or proprietary information.

You must not remove, obscure, or alter copyright notices or other proprietary rights notices on the Portal.

"Intellectual Property Rights" includes rights under patent, copyright, moral rights, trade secret, trademark, unfair competition, publicity, privacy rights laws, and all related applications, renewals, extensions, restorations and reinstatements worldwide.

We will send advertisements and promotions of our affiliates and partners if you opt in. If you opt out, we may still send notifications relating to ongoing activities on the Portal or new products/services provided by us.

You may unsubscribe by contacting us or using the unsubscribe option in our email updates.

We respect your privacy and do not provide your name or other nonpublic personal information to third parties except as set out in this policy.

We reserve the right to disclose nonpublic personal information as required by law or when necessary to protect our rights.

We may share non-personally identifiable information such as aggregated statistics and log data for analysis, profiling, targeted advertising, and other business purposes.

We do not sell, share, rent or trade collected information, including Personal Information, other than as disclosed in this Privacy Policy or when you provide your information, and we do not share Personal Information for direct marketing unless you consent.

We may suspend or terminate access to all or any part of the Portal at any time, with or without cause, effective immediately.

You may terminate use of the Portal at any time, but provisions that survive termination will continue to apply.

We may suspend or terminate access for repeat infringement, prolonged inactivity, or breaches of this Agreement.

We may terminate this Agreement if your account is inactive for more than 360 days from your last transaction.

If you no longer want to participate in the Services, you may correct, delete inaccuracies, or amend information via member information page or by contacting media@rodeo.my.

Upon termination, access to the Portal and Mobile Apps terminates immediately. You must continue obligations not affected by termination. We may permanently delete data held in the Portal without further reference to you. Claims related to breaches or non-performance before termination are not affected or prejudiced.

This Agreement is governed by Malaysian law. Any dispute or claim will be adjudicated in Malaysian courts. Any claim against us shall be adjudicated on an individual basis and not consolidated with claims of other parties.

We reserve the right to change these terms and conditions from time to time and to change services provided by the Portal at any time without notice.

You are responsible for reviewing and becoming familiar with modifications.

If changes are material, we will notify you by posting a notification on the Portal. Continued use after notification constitutes acceptance.

What constitutes a material change is determined at our sole discretion, in good faith, using common sense and reasonable judgment.

Nothing in this Agreement prohibits us from adding, withdrawing, or modifying functions and operations of the Portal.

You agree to indemnify and hold us and related parties harmless from third-party claims, liabilities, losses, and expenses arising from your use of the Portal and/or breach of this Agreement.

The Portal may contain links to Third-Party Sites and Third-Party Content. Use is at your own risk. We do not monitor or control such content and links do not imply endorsement.

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is created by this Agreement.

If any provision is unenforceable, remaining provisions continue in effect.

In our sole discretion, we may assign this Agreement upon notice to you.

Our failure to act on a breach does not waive our right to act on subsequent or similar breaches.

We do not represent that portal access will be uninterrupted, reliable, fault-free, accurate, complete, or reliable.

We do not guarantee server data backup. You are responsible for independent backups and data accuracy. In case of discrepancy, our records prevail.